Home2026 BenefitsAdditional care for Credence BCBS members

Additional care for Credence BCBS members

You may delay or go without health care services because of the cost, your busy schedule or limited access to providers. To help eliminate these barriers, your Credence Blue Cross and Blue Shield medical coverage offers programs that give you and your enrolled dependents access to additional programs.

Together, these programs offer comprehensive and innovative solutions to address a wide range of health concerns. They put you at the center of care, guiding you to the right services at the right time in the right setting…from the comfort of wherever you are—at home, at work or on the road.

Doctor On Demand

A telehealth program that offers you and your covered family members 24/7 access to doctors for urgent care, everyday care or behavioral health concerns for a $20 copay/visit. Get treatment for 90% of common health conditions, such as colds, fever and rashes, as well as behavioral health issues like anxiety, depression and more—all from the convenience of your smartphone, tablet or computer, anytime, anywhere.

For more information, visit doctorondemand.com/credence or download the app from the Apple Store or Google Play. (If you’re asked to provide your employer’s name, enter “credence” and not “Swift Transportation.”)

Lantern

Personalized concierge services to coordinate your surgery and medical infusion therapy needs and ensure you receive superior-quality care.

Surgery

  • Receive services from physicians vetted for the highest quality care. Most services are completely free—even surgery and associated travel.
  • Get access to thousands of non-emergent procedures in the following surgical categories: bariatric, cardiac, gallbladder, gastrointestinal, gynecology, hernia, orthopedic, spine and joint.
  • Work with a dedicated Care Advocate to manage logistics and other issues.

For more information, visit mysurgery.lanterncare.com.

Medical infusion therapy

  • Receive care at home or an infusion center.
  • Save money and avoid long hospital visits.
  • Get personalized support from a clinical care team.

For more information, see this flyer or visit mysurgery.lanterncare.com.

If you or a family member is already receiving or will soon start infusion therapy, call your Care Advocate at 1-855-515-1596. Your Care Advocate can walk you through the process to get started.

Lucet

A behavioral health resource that offers you and your covered family members confidential access to in-network behavioral or mental health care providers. Services include confidential counseling (in person or via telephone or online messaging), adult and child care resources, personal and professional training, and online health tools.

For visits with an in-network behavioral or mental health care provider, you will pay your Credence Blue Cross and Blue Shield medical plan’s applicable primary care or specialist visit copay, depending on the service. For more information, visit lucethealth.com or call 1-877-887-1797.

Vida

A weight management program that provides ongoing support and motivation for your weight loss journey. It’s available at no cost to employees, spouses and dependents age 18+ who meet specific health criteria and are enrolled in a Credence Blue Cross and Blue Shield medical plan.

  • Work with a dedicated virtual care team that includes a health coach, dietitian, and nurse practitioner or doctor, if appropriate.
  • Get unlimited coach messaging and weekly video calls.
  • Stay on top of your progress with a mobile app that syncs with your fitness and medical devices.

Visit vida.com/Swift for more information.

Change in the ability to enroll in the Vida program effective April 1, 2026.

Effective April 1, 2026, no employee, spouse or dependent will be able to enroll in the Vida program. Only individuals enrolled in the Vida program on March 31, 2026, will be allowed to participate in the Vida program.