Phone numbers and websites
When you have questions that aren't answered on this site or need more specific information about benefits or a claim, here's where to turn.
| Plan Type | Carrier/Group Number | Phone | Website |
|---|---|---|---|
| General benefits questions and to view your current coverage | |||
|
Benefits Service Center 1-844-577-4333 Representatives are available Monday–Friday 8:00 a.m.–6:00 p.m. ET |
|||
| Health Plans | |||
| Medical | Credence Blue Cross and Blue Shield |
Post-enrollment: Monday–Friday |
CredenceBlue.com/Swift |
| Kaiser Permanente (California only) Prescription drugs are included with KP medical plans |
Post-enrollment: 1-800-464-4000 Pre-enrollment: 1-800-514-0985 (Southern California Group Number 234551; Northern California Group Number 606416) |
kp.org | |
| Prescription Drugs (included with Credence Blue Cross and Blue Shield medical) | CVS Caremark | 1-855-305-3016 Available 24 hours a day, seven days per week |
caremark.com |
| Behavioral Health (included with Credence Blue Cross and Blue Shield medical) | Lucet Health | 1-877-877-1797 | lucethealth.com |
| Dental | Delta Dental | 1-888-651-3029 | deltadentalaz.com/swift |
| Vision | VSP | 1-800-877-7195 | vsp.com |
| Accident, Hospital Indemnity and Critical Illness | Aflac |
1-800-264-2593 |
aflacgroupinsurance.com |
| Wellness programs | |||
| Swift Wellness GPS | WebMD | 1-888-321-1517, Monday–Friday, 8:00 a.m. to 8:00 p.m. ET |
WebMDhealth.com/Swift |
| Employee Assistance Program | ComPsych Guidance Resources; use Company ID # ST1219 | 1-888-767-9438 Available 24 hours a day, seven days per week |
guidanceresources.com Download the app from Apple App store or Google Play |
| Pet Insurance | MetLife | 1-800-438-6388 | metlife.com/getpetquote |
| Flexible spending accounts (FSAs) | |||
| Health Care and Dependent Daycare FSAs |
Inspira Financial |
1-800-284-4885 |
inspirafinancial.com Download the app from Apple App store or Google Play |
| Retirement | |||
| 401(k) Retirement Plan | The Principal Financial Group® Account #456173 |
1-800-547-7754 Monday–Friday 7:00 a.m.–9:00 p.m. CST |
principal.com Download the app from Apple App store or Google Play |
| Financial security | |||
| Supplemental Life, Accident and Disability Insurance | Aflac |
1-800-264-2593 |
myloginaflac.com |